What We Collect and Why We Use It
When you create an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal request, our system logs the transaction reference tied to your wallet number so
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we can verify it against your account balance. We also collect device identifiers, browser type, and session timestamps to protect your account from unauthorised access. If you contact our support team, the conversation record is stored to help resolve follow-up queries. We do not sell your
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personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable regulations in eligible regions. If you close your account, we will retain only the minimum data needed to satisfy any legal obligations. Our
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use of this data is limited to running your account, processing your payments, improving lobby performance, and contacting you about account-specific matters — not for unsolicited marketing to unrelated third parties. Availability of our service, and the obligations we hold around your data, depend on your
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local law and the regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.